declare that this product is in compliance with the essential
requirements and other relevant provisions of Directives
2004/108/EC and 2005/32/EC.
The Adapter AD-24ES is in compliance with the essential
requirements and other relevant provisions of Directive
The Declaration of Conformity (DoC) is on our Web site. Please
go to http://solutions.brother.com -> choose region
(eg. Europe) -> choose country -> choose your model ->
choose “Manuals”-> choose Declaration of Conformity
(*Select Language when required).
Follow these guidelines to avoid the risk of
fire, burn, injury, electric shock, damage,
overheating, abnormal odours or smoking.
•Always use the specified voltage and the suggested
AC adapter (AD-24ES) to prevent any damage or
•Unplug the adapter cord immediately and stop using
the P-touch labeller during an electric storm.
Do not use the P-touch labeller/adapter in places of high
humidity such as bathrooms. Do not get the P-touch
labeller/adapter/power plug wet such as by handling
them with wet hands or spilling beverages onto it.
•Do not overload the adapter cord. Do not forcibly bend
or pull the adapter cord. Do not damage or place heavy
objects on the adapter cord or plug.
•Hold the plug when disconnecting the adapter cord
from the power outlet. Do not use an outlet that is loose.
•Do not swallow the cutter stopper.
•Do not disassemble or modify the P-touch labeller/
adapter/batteries. Do not use metallic objects such as
tweezers or a pen when changing the batteries. Do not
throw the batteries into fire or expose to heat.
•Disconnect the adapter, remove the batteries and stop
using the P-touch labeller immediately if you notice
abnormal odour, heat, discoloration, deformation or
anything unusual while using or storing it.
Follow these guidelines to avoid personal
injury, battery leakage, burn and heat
•Do not touch the edge of the cutter or any metal part
near the print head.
•Remove the batteries and disconnect the adapter if you
do not intend to use the P-touch labeller for an
extended period of time.
•Do not use old and new batteries together or mix
alkaline batteries with other types.
•Do not drop or hit the P-touch labeller/adapter. Do not
press hard on the LCD display.
•Do not put your finger between the covers when you
close the cassette cover.
•Depending on the location, material, and
environmental conditions, the label may unpeel or
become irremovable, the colour of the label may
change or be transferred to other objects. Before
applying the label, check the environmental condition
and the material.
•Do not use the labeller in any way or for any purpose
not described in this guide. Doing so may result in
accidents or damage to the machine.
•Only use a soft, dry cloth to clean the labeller; never
use alcohol or other organic solvents.
•Use a cotton swab to clean the print head; never touch
the print head.
•Do not put any foreign objects into the tape exit slot or
•Do not place the labeller/batteries/AC adapter in direct
sunlight or rain, near heaters or other hot appliances, in
any location exposed to extremely high or low
temperatures (e.g. on the dashboard or in the back of
your car), high humidity, or dusty locations.
•Do not apply excessive pressure to the cutter lever.
•Do not try to print if the cassette is empty; it will damage
the print head.
•Do not pull the tape while printing or feeding; it will
damage the tape and the labeller.
•Any data stored in memory will be lost due to failure or
repair of the labeller, or if the battery expires and no
adapter is connected.
Error messagesCause / remedy
BATTERY!The batteries are about to run out. Replace all batteries.
Invalid!-An invalid number is selected for Label length.
No Text!-You tried to print a text file when there is no data stored
in the memory.
- is pressed when no text is entered.
You tried to select [Copies], [Preview] or [Cable] when
no text is entered.
-You tried to enter a third line by pressing .
Note: Use either 9 mm or 12 mm wide tape when
printing two lines.
Cutter ErrorTape cutter lever is pressed while the machine is printing.
Note: Do not push the cutter lever while printing.
Full!The maximum number of characters (80 Characters for
regular text, or 50 characters for DECO MODE) have
already been entered.
- The text length exceeds the selected Label length.
- The text length exceeds 200 mm when “Label Length”
is set to [Auto] in DECO MODE.
If the minimum label length 30mm is selected, some frame
types (Leaf or Star) will not allow you to enter additional text.
No Frame OK?Frames can not be printed on 3.5 mm tape.
Select to print with no frame or to cancel.
OK to Feed?Tape feeds after printing when [Chain Prt] is selected.
Refer to ‘Set margin (tape margin)’.
If the print head becomes too hot, the labeller stops printing
and automatically starts to cool down. The cool down time will
be displayed. Once the print head is cool, printing will continue
automatically. Do not touch the labeller while cooling.
Insert 12 mm!
Only 12 mm tape cassette is suitable for DECO MODE.
No Cassette!Insert a cassette
The display stays blank after you have
turned on the machine.
-Check the batteries are correctly inserted.
-The batteries could be weak, replace them.
Check that the optional AD-24ES adapter is correctly connected.
The power turns off when trying to print-The batteries are weak;replace all batteries.
-Check that the batteries are inserted correctly.
When the label is printed out, there is too
much margin on both sides of the text.
See ‘Set margin (tape margin)’ in this user's guide and select
[Half] or [Narrow] to have smaller margins for your label.
The machine has “locked up” (i.e., nothing
happens when a key is pressed, even
though the machine is on).
Refer to ‘RESETTING THE P-TOUCH’.
All text and format settings need to be
cleared to create a new label
Press and select [Txt&Format].
The machine does not print or printing is
-Check that the tape cassette is inserted correctly.
-If the tape cassette is empty, replace it.
-Check that the cassette cover is properly closed.
The settings and texts have cleared on
-The batteries may be weak; replace them.
-When power is disconnected for more than two
minutes, all texts, settings and any text files stored in
the memory will be cleared.
The tape does not feed properly or gets
stuck inside the labeller
-Check that the end of the tape feeds under the tape guide.
-The cutter lever is pressed while printing. Do not touch
the cutter lever during printing.
To change the language settingRefer to ‘INITIAL SETTINGS’.
A blank horizontal line appears through
the printed label.
-There may be some dust on the print head. Remove the
tape cassette and use a dry cotton swab to gently wipe
the print head with an up-and-down motion.
-The print head can be cleaned more easily if the
optional print head cleaning cassette (TZ-CL3) is used.
A: Cassette cover
B: Tape cutter lever
•Open the cassette cover by pressing the above
indicated area at the top end of the machine.
A: Cutter blade
B: Cutter stopper
C: Print head
•Insert six AAA alkaline batteries (LR03).
•Make sure the + and – of the batteries are
Note: Only use new batteries.
A: Toothed wheel
•Make sure that the end of the tape feeds under
the tape guide.
If the ink ribbon in the cassette is loose, use your
finger to turn the toothed wheel in the direction of
the arrow on the cassette until there is no slack.
A: Tape exit slot
•Insert a tape cassette.
•Make sure that the cassette snaps into place.
•Close the cassette cover.
•After you have installed the tape, feed the tape
(see “Feed (tape feed)”) once and then push in
the tape cutter lever to cut the tape.
Note: Use only Brother TZ tapes with this
RESETTING THE P-TOUCH
Reset the P-touch labeller if you want to
initialize the settings or in case the labeller
does not work properly.
•Turn off the labeller.
•Hold down and .
•While holding and , press once
to turn ON the labeller.
•Release and .
Note: The internal memory is reset, and all
text, settings and stored files are
If the cutter blade becomes blunt after repetitive
use and the tape cannot be cut cleanly, replace
with a new cutter unit (stock no.TC-5) obtained
from an authorized Brother reseller.
Tape cassettesSee the included tape
Cutter unitTC-5 (replacement)
•Do not touch the cutter blade directly with your fingers.
•Do not swallow the cutter stopper.
(W × D × H)
107.9 × 209.4 × 57.6 mm
Power supplySix AAA alkaline batteries (LR03)
Tape cassetteBrother TZ tape (width)
3.5 mm, 6 mm, 9 mm, 12 mm
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