As of the date of manufacture, the product has been tested and found to comply with specications
for CE marking.
This product is Listed to applicable UL
®
Standards and requirements by Underwriters Laboratories
Inc.
CAUTION: Changes or modications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
Crestron Electronics, Inc. Installation & Operations Guide - DOC. 7491C
15 Volvo Drive Rockleigh, NJ 07647 (2035917)
Tel: 888.CRESTRON 01.16
Fax: 201.767.7576 Specications subject to
www.crestron.com change without notice.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Industry Canada (IC) Compliance Statement
CAN ICES-3(B)/NMB-3(B)
Crestron software, including without limitation, product development software and product operating
system software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a limited
non-exclusive, non-transferable license pursuant to a separate end-user license agreement. The terms of
this end user license agreement can be found on the Crestron website at
www.crestron.com/legal/software_license_agreement.
The product warranty can be found at www.crestron.com/warranty.
The specic patents that cover Crestron products are listed at patents.crestron.com.
Certain Crestron products contain open source software. For specic information, please visit
www.crestron.com/opensource.
Crestron, the Crestron logo, 3-Series, 3-Series Control System, Cresnet, and Crestron Toolbox are either
trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other
countries. UL and the UL logo are either trademarks or registered trademarks of Underwriters Laboratories,
Inc. in the United States and/or other countries. Internet Explorer is either a trademark or registered
trademark of Microsoft Corporation in the United States and/or other countries.
Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. DIN-AP3 Troubleshooting Other trademarks, registered trademarks, and trade names may be used in this document to refer to
either the entities claiming the marks and names or their products. Crestron disclaims any
proprietary interest in the marks and names of others. Crestron is not responsible for errors in
typography or photography.
This document was written by the Technical Publications department at Crestron.
©2016 Crestron Electronics, Inc.
TROUBLE POSSIBLE CAUSE(S CORRECTIVE ACT
The device does
function.
The device is n
communicating wi
network.
Use Crestron Tool
poll the network.
that the network is
connected to the
The device is n
power from a C
power supply.
Use the provided
power supply. V
the connections
correct and sec
The device is n
sufcient powe
Use the Cresnet
®
Power
Calculator to help
calculate how
power is needed.
The MSG LED illu There is a hardwa
software failure.
Verify that the
conguration matc
software congu
Use Crestron Tool
display the error
The compilation
RLCMCVT166 and
RLCMCVT177 ap
A poor analog ver
serial signal deni
exists in the SIMPL
Windows prog
Conrm that th
denition is prop
dened in the p
The system locks There are various
Hold down the SW
button on the fr
to bypass the p
and communicate
with the process
to “Troubleshoo
Communications” in
Crestron 3-Series C
System Referenc
(Doc. 7150) at
www.crestron.co
manuals for mo
A Cresnet device
respond.
The device is n
correctly.
Verify that the C
wiring is correct a
secure.
An improper NET
used.
Verify that the
matches the NE
program.
There is a loss
functionality due
electrostatic
The device is im
grounded.
Check that all of t
ground connectio
been properly
The A/V syste
does not respond
The IRP2 or S
is not placed pr
Verify the place
the IRP2 (hold p
card under IRP
pressing button), a
tighten serial cable
The wrong IR/S
was used.
Verify that the
IR/SERIAL port is d
The serial cable is n
wired correctly.
Verify that the s
is wired correctly f
RS-232, -422, -48
The device is n
sufcient powe
Use the Cresnet
Calculator to help
calculate how
power is needed.
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